FAQs

Please reach out to us via phone or email to discuss your requirement. We are prompt with our response and will update you with pricing, lead-time and answer any additional questions you may have.

Upon confirming the order, we will provide you detailed pre-production rendering showing the dimensions, material finish, size details and mounting details.

For dimensional lettering and logo please provide vector base illustrator art file or vector pdf format.

If you don’t have your sign logo art file, no worries. We have in house graphic designers that can custom design your signage logo for you as per your custom requirement. We charge a nominal designing fees on hourly based. Designing fees varies based on your requirement. To learn more please call or email us.

We handle nationwide  installation service for interior and exterior signage.

Production lead-time varies based on your custom requirement. Upon discussing your requirement our sales and project team will update you on approx. lead-time.

Yes, we provide tracking details for all our orders.

Our team will coordinate the install schedule with you.

Yes, we provide rush order service.

Yes, we offer custom finishes and can close match any Pantone color swatch.

Yes, we do produce sample as required by charging a nominal fees.

We handle interior and exterior signage installation nationwide. If you don't have any prior experience we highly recommend hiring professional sign installers. If you are capable of installing it yourself, we do offer mounting hardware and install guide line and mounting template with each of our others.

Please ask us. We will be happy to advise you with appropriate recommendations.

Upon confirming the order, we charge 50% deposit remainder due upon COD or job completion. All our transactions are secure online payments.

We offer up to 5 years of warranty for all our dimensional letter signs.

Yes, we handle permit filing and permit procurement for our exterior signage.

Yes, our install crew handle site survey and field measurements.

Yes, for order that that $ 150 and greater, we offer free ground service shipments nationwide

We believe in quality product and services. If you receive damaged or incorrect order, we will be happy to refund or replace the order.